Privacy

INFORMATION NOTE ON THE PROTECTION OF PERSONAL DATA: in accordance with regulations on confidentiality set out by the law applicable to the data controller Yokohama TWS Spa (Reg. (UE) 2016/679, the “GDPR”, and further additions and amendments), we will provide the information referred to in art. 13 and 14 of the GDPR.
 
THE PURPOSE OF DATA PROCESSING: the data collected directly from the data subject by means of electronic media or paper documents, shall be used to properly manage the relationship with the data subject and corresponding communications, and to improve the services offered. Examples of these purposes are:

* to provide answers to requests for information;
* to manage the registration of user-profiles and their functions;
* to carry out promotional activities such as competitions with prizes, customer loyalty campaigns, event invitations, etc.;
* to inform customers about products and services by electronic means (e-mail, SMS, etc.) or by contacting them directly;
* to manage client relations as effectively as possible, by constantly improving the level of service and making it more personal;
* to provide periodic news bulletin services.
 
TYPE OF DATA COMMUNICATION AND CONSEQUENCES OF A REFUSAL TO RESPOND: the data marked with an asterisk (*) are mandatory. The service cannot be provided if they are not communicated. Communicating the other data is optional and is designed to personalize the service and improve the relationship with the data subject.
 
AREA OF COMMUNICATION AND DISTRIBUTION: the data are entered into an electronic management system that meets high-security standards (storage and protection against loss, destruction, and non-authorized access). They are used by a dedicated member of staff, who is part of Yokohama TWS Spa of the Yokohama TWS group. Any international transfer/sharing of data between companies of the group (particularly outside of the EU) will be carried out exclusively in accordance with the appropriate security protocols, in order to ensure the rights of the data subjects.
The data may be sent to external sources (postal services, credit institutions, consulting firms, systems maintenance technicians, etc.), exclusively where necessary for properly managing the relationship with the data subject and if suitable guarantees are provided.
The data will be saved for periods of time suitable for the purposes involved in the collection. These periods generally run concurrently with the duration of the relationship with the data subject and with the corresponding legal obligations
 
RIGHTS OF THE DATA SUBJECT: the data subject has the right, at any time, to obtain confirmation of the existence of personal data pertaining to them, and the origin, purposes and processing methods used on said data. Furthermore, they also have the right to update, rectify, integrate, cancel, or block data processed in violation of the law and may oppose, for legitimate reasons, the processing of this data. The rights referred to in Articles 15-22 of Reg. (UE) 2016/679 and the option to unsubscribe from archives will be reaffirmed in each electronic communication sent by e-mail, with a particular reference to our news bulletin service.
 
DATA CONTROLLER AND PERSON RESPONSIBLE FOR DATA PROCESSING: the data holder is Yokohama TWS Spa (registered office: Via Nazionale Tiburtina 143, 00010 Villa Adriana, Tivoli RM - VAT no. 05794321009 -
Registered with the Rome Companies Register under no. 11772260151, registered with the REA under no. 907676) who can be contacted for any additional information, or to exercise the rights referred to in Article 7, at the following address: tws.privacyoffice@yokohama-tws.com
The data subjects can also request, at any time and without giving any formal notice, the contact details of any individuals appointed for data processing. Lastly, data subjects can request the areas in which personal data are distributed, obtaining clear indications on any third party acting as responsible parties, managers, persons in charge or independent data processing holders.